Privacy Policy

1. Introduction

Sculptra NYC Wholesale ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or place an order with us. Please read this policy carefully. By using the Site, you consent to the practices described herein.

This Site is intended exclusively for licensed healthcare professionals. We do not knowingly collect personal data from consumers or individuals under the age of 18.

2. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

• Professional Information: Name, professional license number, license state, medical practice or clinic name, and specialty.
• Contact Information: Email address, phone number, and mailing/shipping address.
• Order Information: Products selected, quantities, order history, and special instructions.
• Payment Information: Payment method selected (e.g., Zelle, PayPal, CashApp). We do not store credit card numbers or full banking details on our servers. Payment transactions are conducted directly between you and the payment platform.
• Communications: Messages, inquiries, or correspondence sent to orders@sculptraofficial.com.

b) Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device & Browser Data: IP address, browser type, operating system, screen resolution, and device identifiers.
• Cookies & Local Storage: We use browser cookies and localStorage (e.g., cart session data under the key sculptraNycCart) to preserve your shopping session and preferences. See Section 7 for more details.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment coordination;
• Verify your professional licensing and eligibility to purchase;
• Communicate with you about your orders, account activity, and product updates;
• Respond to inquiries, support requests, and feedback;
• Maintain records required by law or professional regulation;
• Improve our Site, product catalog, and customer experience;
• Send occasional promotional communications (you may opt out at any time);
• Detect and prevent fraud, unauthorized access, or abuse of our platform.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances:

• Shipping Carriers: We share your name and delivery address with our logistics partners (e.g., FedEx, UPS, USPS) solely to fulfill your order.
• Payment Platforms: When you initiate a payment via Zelle, PayPal, CashApp, Chime, Apple Pay, or bank wire, that platform's own privacy policy governs the transaction. We receive confirmation of payment but do not store full payment credentials.
• Service Providers: We may use third-party vendors for website hosting, analytics, and email delivery who are contractually obligated to protect your data and use it only for services rendered to us.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email prior to such a transfer.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for a minimum of seven (7) years in accordance with standard business and tax requirements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. You transmit information to us at your own risk, and we encourage you to use secure networks when accessing our Site.

We do not store full payment credentials (account numbers, routing numbers, or card numbers) on our servers.

7. Cookies & Local Storage

Our Site uses cookies and browser localStorage to improve your experience. Specifically:

• Session cookies maintain your cart and browsing preferences during your visit.
• Local storage (key: sculptraNycCart) temporarily saves your cart contents so items persist when navigating between pages.
• Analytics cookies (if enabled) help us understand how visitors use the Site so we can improve it.

You can disable cookies in your browser settings; however, some Site features (including the shopping cart) may not function properly without them. We do not use cookies for advertising or cross-site tracking.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.
• Data Portability: Request a machine-readable copy of your data where technically feasible.

To exercise any of these rights, contact us at orders@sculptraofficial.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at orders@sculptraofficial.com.

10. Third-Party Links

Our Site may contain links to third-party websites (e.g., manufacturer websites, payment platforms). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their respective privacy policies.

11. Children's Privacy

Our Site is intended for licensed healthcare professionals aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we discover we have inadvertently collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with a new "Last Updated" date. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sculptra NYC Wholesale
Email: orders@sculptraofficial.com
New York, NY