Also explore: How to Order Wholesale | Learn more: USP Cold Chain Standards
Every order ships with full tracking, cold-chain packaging for temperature-sensitive products, and priority dispatch. NYC orders arrive in as little as 1 business day.
From Manhattan to Miami, we ship every order fast, securely packed, and fully tracked from our New York City fulfillment center.
Day 0 You submit the order form online
Day 0 We confirm & process payment
Day 0–1 Cold-chain packaging applied
Day 1–3 Tracked shipment en route
Day 1–4 Arrives at your door
Pharmaceutical-grade EPS foam boxes tested to maintain 2-8C for a minimum of 48 hours in transit, regardless of external temperature.
Pre-conditioned gel packs calibrated for the expected transit time and destination climate zone to prevent freeze or thaw events.
We dispatch temperature-sensitive products Monday through Thursday only to ensure no shipment sits in a carrier facility over a weekend.
A tracking number and carrier link are emailed the moment your order is handed to the courier so you always know exactly where it is.
Cold-Chain Specs
Delivery time depends on your location. New York City and metro area orders typically arrive in 1-2 business days. Orders to the rest of the continental US arrive in 2-4 business days. Overnight express delivery is also available on request contact us to arrange.
Yes a tracking number and a direct carrier link are emailed to you the moment your order is dispatched. You can track your shipment in real time right up to delivery. If you don't receive the tracking email, check your spam folder or contact us.
All biologics and temperature-sensitive injectables are shipped in validated insulated containers with pharmaceutical-grade gel packs, maintaining 2-8C for up to 72 hours. We dispatch these products Monday through Thursday to prevent weekend delays in carrier facilities.
Yes, we ship to both residential and commercial addresses. Just provide your full delivery address in the order form and we'll get it to you. For large or recurring orders, a business address is recommended for smoother delivery.
Damaged or defective shipments must be reported within 48 hours of delivery with photographic evidence of the damage. Contact us by email or phone and our team will arrange a replacement shipment or credit as quickly as possible.
Address changes can be accommodated if your order has not yet been dispatched. Contact us immediately by email or phone with your order details and the corrected address. Once a shipment is in transit, we cannot redirect it but can help you arrange redelivery with the carrier.
Place your order now and get fast, tracked delivery straight to your door. No hassle, no waiting just great products delivered right.
Questions? Email us at orders@sculptranycpro.com or call (212) 555-0199